privacy policy

  1. We respect your privacy and will take all reasonable measures to protect it,
  2. This Privacy Policy applies to all users of our Website.
  3. The Gifts & Goods Store uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).
  4. We respect your privacy and take the protection of Personal Information very seriously.
  5. The Gifts & Goods Store processes Personal Information in a manner that is reasonable, adequate, relevant, non-excessive and purpose-specific. In order for users to access and use our Platforms we collect and process some Personal Information. When you become a registered user, we have to collect and process your Personal Information to render our services to you. We may collect the following Personal Information:
    1. name and surname.
    2. email address.
    3. physical address.
    4. phone number.
  6. No data is ever shared with any 3rd party, other than the courier service during the shipping process.
  7. Users are welcome to contact The Gifts & Goods Store for further details on retention periods for personal data.

Terms & Conditions

  1. The Gifts & Goods Shop Terms and Conditions govern the ordering, sale and delivery of Goods, and the use of the Website.
  2. The Website enables you to shop online for an extensive range of goods.
  3. These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008.
  4. By clicking on the “Register Now” and “Accept” T&C button on the Website, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
  5. If there is any provision in these Terms and Conditions that you do not understand, please ask The Gifts & Goods Shop to explain them before you accept or continue using the Website.

site usage

  1. Only registered users may order Goods on the Website.
  2. To register as a user, you must provide a unique username and password and provide certain information and personal details to The Gifts & Goods Shop.
  3. You agree to notify The Gifts & Goods Shop immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
  4. By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity.
  5. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of The Gifts & Goods Shop owner.

stock & sales

  1. Registered users may place orders for Goods, which The Gifts & Goods Shop may accept or reject. Whether or not The Gifts & Goods Shop accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment.
  2. The Gifts & Goods Shop will indicate the acceptance of your order by email. Goods will only be delivering or allow you to collect once the payment reflect in The Gifts & Goods Shop account. The Gifts & Goods Shop will indicate the rejection of your order by sending a cancellation email, as soon as possible thereafter, refunding you for any amount already paid. Stock availability and location might result in order cancellations.
  3. Prior to delivery or your collection of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the Goods.
  4. Once goods have been shipped, the order can’t be cancelled or returned.
  5. You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. When Goods are no longer available after you have placed an order, The Gifts & Goods Shop will notify you and you will be entitled to a refund of any amount already paid by you for such Goods. 


  1. Sale by The Gifts & Goods Shop – payment may be made for Goods via EFT (electronic funds transfer) payment must be made within 5 (five) days of placing your order. The Gifts & Goods Shop will not accept your order if payment has not been received.


  1. The Gifts & Goods Shop offers only 1 methods of delivery of Goods to you which is by Courier Guy Service
  2. Delivery is calculated during checkout and best efforts will be made to try and keep delivery within the stipulated
    “flat rate”, however larger deliveries, and/ or location might require special shipment and therefore an increase in shipping costs.
  3. All shipping costs will be added to the cost of the sale, and the customer will need to pay the shipping cost before any goods are released for shipping.
  4. Where we accept your order, The Gifts & Goods Shop will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment.
  5. The Gifts & Goods Shop’s deliverer the product to the physical address nominated by you. The Gifts & Goods Shop will not be held responsible for any loss or injury incurred during the delivery process, or any errors made by courier services who delivered to an incorrect address.


  1. There are two types of Coupons; a Coupon fixed amount discount, or a percentage discount.
  2. Coupons are issued at The Gifts & Goods Shop’s sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason.
  3. You may be required to submit the original communication containing the Coupon code, and any other information reasonably requested by The Gifts & Goods Shop, before you are able to use a Coupon.

return policy

  1. There will be no refunds on any products which have been shipped.
  2. The Gifts & Goods Store will make every effort to ensure the products are packaged correctly before shipping.
  3. The Gifts & Goods store will not be liable for any damage, loss or injury.
  4. if the order is collected, the onus is on the customer to check that all products purchased are correct and working. 


  1. The Gifts & Goods Shop may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
  2. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.


  1. The use of the Website is entirely at your own risk.
  2. Whilst The Gifts & Goods Shop takes reasonable measures to ensure that the content of the Website is accurate and complete, The Gifts & Goods Shop makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website.
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